Three Tips on Purchasing with APMEX


Lean in close we’ve got an APMEX secret just for you. Before reviewing your selections and confirming your order, we want to make it clear. Just because you’re you — a valued customer! Here are three things you should know about purchasing with APMEX!

  1. You can use your credit card, but some restrictions may apply. We get it! You want to make sure that someone is home to receive your shipment. You work all day, but your mom is home, ready and willing to sign for your package. Before including her address, make sure that it is listed with your credit card company. We can only ship to an address that is on file with your credit card company. Think that puts you between a rock and a hard place? Don’t worry. Any package valued over $500 USD will require an adult signature upon delivery, and EVERY package shipped by APMEX is fully insured. That means, if no one is home to sign for the package, USPS will leave a notice which you can take to the post office to pick up your item. FedEx will even try to reach you three times before holding it at their office. If paying with your credit card, ship to an address that is listed with the card company, or choose a different payment method and have your order shipped to any address listed on your APMEX profile.
  2. The discounts are all around you. Before picking up your phone and calling to ask about promos and specials, keep in mind that you’ll immediately start saving with APMEX just by deciding to pay with a check, money order, or bank wire. And that’s not all! You can even take advantage of our account managers and let them place the order for you over the phone if you choose one of these payment methods. The savings for selecting to pay with a check or wire…3%. The benefits of having a free account manager …incredible!
  3. We are always a click away to assist you. If you have any questions while browsing through our products, you can easily connect with a customer service representative via our Live Chat feature. They will be able to guide you through your purchase and answer any questions that you may have along the way.